Terminus CRM & Inventory Main Modules

Main features of the Terminus CRM & Inventory System are followings

• Product & Packages Management
  • Product Brand Name Management
  • Product Expiry Management
  • Package management
  • Rate Customization of Services at Package Level
  • Package can be Opened and Closed. In Open Package, Services can be individually assigned to subscribers and in Close Package, default services of a package will be assigned to subscribers
• Customer, Account & subscriber Management
  • Customer Management and classification based one business value and industry type.
  • One or More than one Accounts under one Customer
  • Account can be billed as an individual or can be billed to its customer
  • One or more than one Subscribers under one Account
  • Subscriber Provisioning on network
  • CPE Assignment
  • Subscriber Account expiration
  • Subscriber life cycle management
• Credit Control Management
  • Account and Customer Level Payments
  • Payment Mode (cash, cheque, credit card, etc.) and Payment Types like Registration, Usage or Equipment Sale
  • Credit Note and Debit Note Management
  • PDF based Receipt of Payments and Credit Notes
  • Bulk Invoice Generation
  • Bulk Invoice Printing (PDF or direct to printer)
  • Payment Posting against invoice line items.
  • Reversal of a Posting
  • Discounts Management
  • Transfer Credit from one account to other
  • Recharge account with prepaid voucher
  • Account Billing Cycle Managements
• Fixed Number Inventory Management
  • Reservation of Numbers
  • Number classification like silver, gold diamond etc
  • Reservation security with password
  • Fixed number history management
  • Inventory reports
• Equipment Inventory Management
  • CPE(SIM’s, PAP2 devices) information
  • Stock availability management
  • CPE assignment history management
  • Vendor Management
  • Network Element Management
  • Order Booking, Approvals, Executing, Delivery and Invoice Management
  • Sale Tax Invoices
  • Equipment Vendor Management
• Network Element Management
  • Network Elements information
  • Access Information
  • Vendor Dictionary information
  • Network Profile Management
• Sales Franchisee Management
  • Security Management for Franchisee
  • Online interface
  • Online subscriber provisioning, payment etc
  • Franchisee Balance Management
  • Credit Note / Debt Note Management
  • Franchisee Commission based on different services Management
• Currency Management
  • System Base Currency
  • Conversion Rates of different Currencies against system base currency
  • Invoice generation in different Currencies
• Geographical region management
  • Countries
  • States
  • Regions
  • Cities
  • Locations in a City
• System Security
  • User Name / Password
  • IP Based Access Level
  • Tasks based Access
• Notification Management
  • Email Based Notification on different events like Account Activation , Deactivation, Payments, Credit Notes etc
• Merchant Gateway Integration
• System Global Configuration
• Comprehensive Reporting Tool
• Database Management for Primary and Secondary Servers
• System Logging
• Integration with 3rd party applications like
  • IVR
  • Email Server
  • Hosting Server
  • Call Center

By understanding all above, you will be convinced to say that “Terminus Customer Care & Billing System is best for your business model”.